FAQ : TOURS

Please be at the meeting point 10 min VIP first, family with child and younger people.

3 -12 Yrs under 3-year-old not suitable to travel with group

We do not allow travel with group ski day tours and ski overnight because our coach is not suitable for the disabled and long-distance for pregnant.

  • No show no refunds on that day or change of date.
  • The best way to claim is to keep your APSE tax invoice and APSE ticket you can claim Travel insurance.
  • You should make sure your travel insurance covers all medical expenses for injury or illness, as well as theft of valuables, damage to baggage, and cancellations or interruptions to flight plans – Comprehensive Travel Insurance approx. $25 pp if you incl. winter sport approx. $105pp

During Covid-19 we have limited seats for travel on tours with no discount.

There is an issue from the Government of health regarding covid-19 closures for travel. We will fully refund you also require the doctor’s certificate.

Beware: After dropping the group off our coach will be Parking at Jindabyne hire, the locker is a good idea for keeping your belongings safe approx. the cost would be $20-$25 / per day

2.45 pm Departs means everyone sits on the coach ready to leave.
Note! You will be Left behind if you cannot be on time it will cost you $700 to drop off at the Canberra hotel

APSE Tours strongly recommends you take out travel insurance:
Cover for cancellation costs of the insolvency of various travel service providers.
No Refunds will be given in the event of any delay subject to weather condition, Traffic on the road unseen the situations.
Any condition for which you have had surgery from the accident.
Loss or damage Ski & Snowboard. What so ever to on holiday?
Pay for your fare, Lift tickets if you cannot show up on that day condition apply.** Call Ski insurance 1300 884 508

 APSE Tours allocated seating  VIP boarding first and family travel with child and older people.

APSE TOURS takes no responsibility for snow conditions on the day of travel or the availability of the hiring equipment & Ski Lift pass 

We do allow them and consider them to be oversize items if space is available in the baggage area such items should be clean and appropriately packed so they don’t damage or dirty other passenger’s luggage.
You’ll be responsible for placing the item into the luggage area and retrieving it after the journey.
APSE is not responsible for damage to oversize items or items that are not placed in normal luggage or a carrying case.

20 people Minimum, Will be picked up at the Train station close to your place.

Snow gear, for example, ski jackets, snow gloves, eyewear, etc not included in packages.
Beginner Packages Limited Lift Access & Lesson Conditions Lift passes included in beginner’s packages have restricted lift access. Below are the lifts available for each snowfield.

APSE Tours ski hire 2023

Wear a face mask if it is hard to maintain 1.5 meters of physical distance from others or if you have COVID-19 symptoms.
https://www.nsw.gov.au/covid-19/how-to-protect-yourself-and-others/face-masks

Eating on the coach is permitted but, for the comfort of other passengers, we do not allow hot drinks or hot food as the odor quickly spreads throughout the coach. Non-alcoholic drinks are permitted but for safety purposes, no drinks in glass bottles are allowed on board. The consumption of alcohol is not permitted onboard the coach. We will ask you to leave on the spot once we find out you bring on the coach.

APSE Tours all tours will be in English commentary driver-guide some of the day tours will have a local guide on board.

Occasionally events will happen beyond our control that may cause us to cancel or delay a departure. Eg. Snow/Ice. Cancellation for any reason will allow you to reschedule your trip at no charge to you full refunds can be requested within 48 hours.

Bus breakdown everyone tries to do the best service on the tours.
We’ll also request your understanding in these trying and unpredictable times.

No problems. as long as you have a suitable ID, to enable our driver to check you off the manifest.

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